Undermine Your TV: Why I Am Buying the Dollhouse Season One DVD

I’ve been meaning to write a post for awhile about how outdated and damaging the Neilsen rating system is for television programming.  It’s killed many a good show, including the brilliant Joss Whedon show, Firefly.

When Whedon debuted his new show, Dollhouse, I suspected the same might occur.  Considering it’s time slot (9pm on Friday) and it’s audience (young-ish, geeky, hip Whedonites) it seemed that it would likely only be watched online…not via one of those “television” things that the mysterious “Neilsen Families” have.

I’ll skip what would be about four paragraphs here and just say: Dollhouse has captured my heart. Like all Whedon shows it snuck up on me. When the inevitable and depressing debate over a second season began, I was not hopeful. Thankfully, Fox apparently wised up somewhat and paid attention to the number of Dollhouse viewers on Hulu (which is where I watched the entirety of the season, save the first episode). The show was renewed, and all of us Whedonites breathed a sigh of relief.

Except we all know that the fight isn’t over.

Rumor has it that Whedon has been asked to cut costs on the second season of Dollhouse, and I’m sure that Fox will be less forgiving in regards to the total number of TV viewers this season.  Perhaps, then, this is why they have rushed the Dollhouse: Season One DVD set out the door.

Fox may be still wising up to the fact that online TV programming is going to be the next big thing, as evidenced by The Simpsons making more money per thousand viewers on Hulu than on TV. But they have for some time paid attention to DVD sales, resurrecting Family Guy and even Firefly (in the form of Serenity) based on successful DVD sales.

So the path is clear: those of us who want to see Dollhouse continue and grow into the brilliant series it is promising to become need to buy the Dollhouse: Season One DVD. Consider it an investment – by buying this DVD you get at least one more season of Whedon-brilliance, with fewer commercials and available anytime you want via Hulu.

Let’s prove to them that we don’t need a TV to watch, love, and save a good show.

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Can We Regulate My Supermarket Too? That Place Is Expensive.

I understand that TechCrunch needs to stir the pot to get readers.  I won’t even address the fact that they chose to publish this abomination. But I will take a swing at the writer.

I think it’s clear why the author is anonymous – because he doesn’t want to be laughed out of his CEO role.

He’s proposing that Google is “unfair” and “mysterious” in what it puts on it’s Search Engine Results Pages (SERPs).

Newsflash: Google can be as unfair as it wants

…as long as it doesn’t break any of the agreements it’s made in it’s legal agreements.

The author, from up on his high horse, compares this to a Country or a City:

Suppose the paradigm is the streets of Los Angeles. Let’s imagine that in order to enter the city you had to pass through a single gate. And once you entered that gate, the streets you were or were not allowed to go down — and thus the businesses you were or were not allowed to visit — could be randomly blocked from your access.

Sigh. Google is NOT A COUNTRY

They’re not a city.  They’re not a government.  They are a business.

Let’s look at a REAL example, shall we?  Let’s compare Google to a supermarket.  My local supermarket blocks off aisles all the time.  Maybe it’s restocking, maybe it’s got a spill.  I don’t necessarily get to know, and I certainly don’t get to say “THIS IS UNFAIR.  I DEMAND ALL PATHS THROUGH YOUR STORE BE OPENED TO MYSELF.”

The second factor is that the search engine can, at any time, determine that either company A or company B may or may not buy traffic within its index.

Oh really?  Let’s go back to the supermarket, shall we?  Should we prevent them from ditching your company’s brand of cornflakes because they think they’re not selling well?  Or because they don’t like how you do business?  Do they even have to tell you why?  No.  That’s courtesy – not law.  To suggest that a business can’t decide who it does business with is just obnoxiously short-sighted.

Yes, he may have some points about arbitrariness of paid search account administration.  I have heard stories of accounts being unceremoniously shut down without explanation, and that’s something of concern that is completely separate from this concept of private companies having to reveal how they do business and change to be “more fair”.

Let’s keep in mind that I’m a liberal, here.  I’m all for more restrictions on giant financial institutions – in fact, I think we should prevent them from ever getting so giant that they “can’t fail”.  But that’s because those institutions affect, as we’ve seen so clearly, the stability of our country.  Google ain’t that.


Lastly, to say that “search engine optimization is more voodoo than science” is just asinine.

Do you also think that airplanes are magic?  Just because you haven’t taken the time to learn from the best and keep yourself educated doesn’t mean something is voodoo.

There are plenty of intelligent folks out there devoting their days to understanding search engine optimization.  None of them will tell you it’s easy.  But none of them will tell you it’s voodoo – it’s a science that involves a lot of knowledge, research and hard work.  Don’t diminish their work just because you don’t have the patience to do it yourself.

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Will Xbox Natal feel natural?

Microsoft announced their new Xbox controller, Project Natal, at E3 earlier this month.  I was incredibly impressed to read about this…and I don’t say that about Microsoft projects often.xbox project natal being demoed at E3 It’s deliciously ambitious: get rid of the controller, and eliminate the step in between the game and the gamer.  It’s a move designed to not only catch up to Nintendo, but surpass them by miles.  It’s bold, and I like it.

I have a few concerns for Microsoft, however.  The first is simply the same challenge that the Wii faces – how many developers are going to want to go to the effort to create games that really take advantage of this technology?  Sure, a few will be inspired and create some amazing games, but will the rest largely ignore it or feature it as an afterthought during special sections of their games?

There’s also the issue of laziness – I’m all for America becoming more active and love moving around while playing Wii Sports, but I also use my gaming system for relaxation. I don’t want to move around after a long day of work, I want to sit on the couch with a beer and press buttons.  The Wii allows both, generally – will Natal?

The biggest issue, in my opinion, is simply that Microsoft has miscalculated what “could-be gamers” will engage with.

two people using the wii wheelMario Kart Wii shipped with a wheel that has no electronic functions.  It is simply a piece of plastic to put your Wii controller in.  Why?  Because it’s more compelling to grip a wheel while you’re driving something. Isn’t it going to be weird to pretend to hold a car wheel with Natal?

Nintendo understands that what intimidates “could-be gamers” is not holding something, but rather pressing buttons and moving joysticks.  Yes, movement is more natural.  But movement without anything to hold onto seems like it could backfire.

The problem comes in that there will probably never be a full, real motion controller.  Natal is a hugely impressive innovation, but it’s not full movement.  To move forward I’m not going to run towards my TV…I’ll probably walk in place, or maybe use my hand to do this somehow.  The illusion is broken.

Until Natal is actually full movement, there is going to be a disconnect for older generations.  Watching even a tech-savvy 40-year-old use a computer, it’s clear to me that they don’t fully follow the spatial dynamics of a computer.  I, meanwhile, alt-tab my way back and fourth throughout my computer like it’s a physical object.  Even more impressive, my little brother skips through Xbox screens that I find confusing at light speed.

an elderly grandfather playing the Nintendo Wii

The Wii didn’t aim to change this…folks who didn’t grow up with 3d interfaces still take some time to adjust.  What the Wii did was to (potentially – not all games have done this) simplify the control scheme so these adults can concentrate on grasping the spatial dynamics – not on what combo of buttons to press.

I don’t mean to rip on Natal.  I’m extremely excited to try it and I give Microsoft significant kudos for truly innovating, instead of just playing catch-up (*cough*sony*cough*).  I’m simply unconvinced that this will inspire the “could-be gamers” the same way the Wii did.  And I can’t wait to see how this plays out.

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The Beginning of the End of Piracy -or- How Monty Python Learned to Stop Worrying and Love the YouTubes

Video goes with piracy almost as much as music does.  For both mediums, a new phrase may need to be coined: “piracy is the sincerest form of flattery”.

Monty Python YouTube page with ripped, stop that, and hacking captionsI’m not joking, not really.  While this is only speaking from my personal experience and conversations with others, I suspect that most piracy is not for profit.  People grab their favorite clips and post them online because they think that they are hilarious and need to be shared with the world.

In the last few years the struggle between studios and privacy has been one of threats, inaction, and bitching.

This year we’ve seen a dramatic turn from the bitter fighting over video rights online to an embrace of the open nature of the web.  It’s truly amazing, and not something I expected to see happen so fast.  Let’s look at two examples.

Hulu

Hulu is a project that I (and many others) harbored intense skepticism towards during it’s development.  The whole concept of the television studios ganging up to create a rival to YouTube seemed childish, and we all expected them to do a horrible job.

Whatever the intentions, the people who actually built Hulu did an amazing job, and my personal TV watches has almost entirely moved to Hulu.  I’ve heard many others raving about it, including the usually skeptical Michael Arrington.

Why do jaded Web 2.0 users like Hulu?  They’ve done a few things right, and a few more great.

Giving The People What They Want
Hulu could have gone the cowardly way and only offered up lame, old shows that nobody was interested in.  Netflix faced this issue with their “Play Now” option…studios only OK’d stuff that was unlikely to get rented anyway (although their selection continues to improve, and I love watching SeaQuest on Netflix).

Instead, Hulu has provided some of the top shows on television: The Office, The Daily Show, House, The Colbert Report, The Simpsons, 30 Rock, Saturday Night LIfe, The Sarah Connor Chronicles, and Family Guy (a YouTube favorite, which currently has 88,100 probably illegal results).

Don’t Be Stingy
When you hold all the power, it’s tempting to stingily hand out goods at the slowest rate possible.  Hulu managed to resist this, and their shows often show up the next morning.  It’s hard to beat the experience of waking up on a Wednesday morning and watching The Daily Show from the night before while still in bed.

Hulu does sometimes set experation dates on their shows, but they make this very clear.  I think the average consumer understands that if they want constant access to a whole season they should buy a DVD.

Monetization Is Changing
In a move that is in some ways more innovative than any monetization work YouTube has done,option on Hulu to watch the full Tropic Thunder trailer in exchange for an ad-free watching of Men in Black Hulu has started offering the option to watch a full-length trailer or ad (like the Tropic Thunder trailer seen in this image) in exchange for not showing any other ads during the episode.  I assume (and hope) that they’re tracking this and adjusting their advertising appropriately.

Innovation
One of the most innovative features to come out of online video in the last few months didn’t come from YouTube or any of the newer “Web 2.0″ video sites…it came from Hulu.

Being able to select any part of an episode and send/share it as a clip is probably the most obvious and brilliant answer to the multitude of Simpsons clips on YouTube.  And Hulu does it very, very well, making sure to suggest that you might want to watch the rest of the episode after your clip is over.

Monty Python on YouTube

Along with Family Guy clips and embarassing teen confessionals, Monty Python is a common search on YouTube. With over thirty thousand results on YouTube, it’s safe to say that this is money lost for Monty Python, who aren’t exactly actively promoting their old (and brilliant) material.

But, in a move humerously described by John Cleese as “deeply disappointing”, the comedy troupe has started a YouTube channel and is offering high resolution versions of their videos for free. This is a brilliant move for several reasons.

If You Can’t Beat ‘Em, Join ‘Em
In their introductory video (embedded below), Monty Python jokes that “for three years, you YouTubers have been ripping us off, putting tens of thousands of our videos up on YouTube.” It’s funny, but it’s also true, and probably a bit irritating for them. Yet instead of throwing a tantrum, the Pythons made the smart move to work with the existing trends and technology instead of uslessly flailing against them. In admitting this, they give YouTubers some credit and foster a sense of belonging instead of reluctant surrender.

Transparency In Advertising
A lot of advertising I see online feels like an apology. “Sorry, I had to slip this in to be able to keep doing this for a living”. Worse, they are often purposefully ignored. “Ads? What ads? Oh, how did those slip into my blog?”

Refreshingly, Monty Python has ignored this. They know they have a piracy issue, and they know that online video does not monetize nearly as well as TV.

The solution? Ask.

Monty Python simply asks their raving fans to do them a favor and click their ads. Simple as that. During a the “Ministry of Silly Walks” video I clicked a Bombay Sapphire ad. Would I have done that on a normal video? No. But I did it for Monty Python, and actually discovered a cool recepie widget on the Bombay Sapphire site.

Listen To The Wisdom of the Crowd
Again, instead of taking the stingy path and only putting up the less funny Monty Python skits (if there truly are any), our British friends took a look at the most popular Monty Python videos on YouTube and worked to get those up as the first hi-rez videos on their new channel. They listened, and will likely be rewarded by a number of views.

Is The War Over?

Nah, of course not. Many TV studious (notably ABC) have not gotten involved in Hulu, and many companies still work to try to sue people who are “stealing” their videos instead of working to satisfy these people. Still, it’s impressive to see the progress made this year and encouraging to think that even large companies can wise up and come up with something as smart as Hulu. Next up, the music industry?

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Yes We Did. Together.

I wasn’t sure if I was going to write about the election of our 44th President.  I am completely and utterly ecstatic, but I really didn’t know how I could top what Barack Obama, President-Elect of the United States of America, said at Grant Park:  “If there is anyone out there who still doubts that America is a place where all things are possible, who still wonders if the dream of our founders is alive in our time, who still questions the power of our democracy, tonight is your answer.”

Then I got an email from him.

It’s from his campaign, of course, but it hit home.

———————————————————————————————————

Evan —

I’m about to head to Grant Park to talk to everyone gathered there, but I wanted to write to you first.

We just made history.

And I don’t want you to forget how we did it.

You made history every single day during this campaign — every day you knocked on doors, made a donation, or talked to your family, friends, and neighbors about why you believe it’s time for change.

I want to thank all of you who gave your time, talent, and passion to this campaign.

We have a lot of work to do to get our country back on track, and I’ll be in touch soon about what comes next.

But I want to be very clear about one thing…

All of this happened because of you.

Thank you,

Barack

———————————————————————————————————

Because of me.  Because of you.  Because of US, most importantly.  How does Barack Obama (or his campaign, if you want to split hairs) choose to tell me this?  Through an email, even before he gives his acceptance speech.  Signed with his first name.  Without any sort of crazy HTML formatting, logos, or signatures.  Promising to be in touch about the next steps.  Simple, straightforward, truthful.

This appeals to me on many levels, one of which is my work as Community Ambassador at Flock. I have a job at Flock because of the passion, energy and action of people who love our product.  My job is to make sure that they get what they need to keep loving the product and spreading the word.  Everyday I feel the kind of appreciation that Obama mentions in this email.  And it’s INCREDIBLY important to thank these people and to make sure that they understand that this company (or in Obama’s case, this country) would not survive or thrive without them.  As I said back in my post about why the Community Manager is important: “If you don’t listen to your community, you are either going to fail or you will have to get very lucky.” Barack Obama knows this well.

Obama supporters watching his acceptance speech, waving American flag
Barack has been preaching the politics of hope, of opportunity, and of togetherness.  I won’t claim he’s had an entirely angelic campaign…I think it would be impossible for anyone to have done so.  But instead of creating a mob, an angry group that boos at a concession speech…Barack Obama has created an enthusiastic, excited, hopeful group of Americans who are ready to make this country shine again.  I am filled with exhilaration and hope, and I am excited to serve my country like I have never been.

Barack Obama is a true Community Ambassador/Manager/Evangelist/Organizer, and that’s exactly what we need right now.  One man isn’t going to save this country, the masses must.  And Barack Obama, President-Elect, is the person we need to motivate the masses.

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The Fabled Main Street

From every side in this media and political cycle, we keep hearing about “Main Street”. The people who are better than those bastards on “Wall Street”. Good, honest people who don’t have anything to do with this terrible crisis. They did the right thing and look what happened!

I thought it might be a good idea to take a look at these impressive, homegrown Main Streets. I was certain I’d find folks with rolled-up sleeves, small incomes, and folks who aren’t swayed by the fancy fatcats in Washington.

Alameda, CA


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Ok, a little empty, but what about the big city?

San Francisco, CA


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Ok, not so much the lower class…let’s look up north.

Porland, OR


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Not a lot of people on Main Street in Portland.  But I’m sure they’re off lamenting the economy.  Surely, those throwing around “Main Street” are not talking about the LIBERAL West Coast. What does Main St look like in Kansas City?

Kansas City, KS


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Ok, those windows are a little bit larger than the “average American” can afford, but howabout Oklahoma City?

Oklahoma City, OK


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Uh…um…oh. Wow. Yeah, lots of voters on that street.

Listen…I am a liberal, but this example goes beyond party lines. Constantly referring to “Main Street” is not only annoying, it’s just inaccurate. If I had to choose a street I’d personally go for “Laurel Street”…that always seems consistently middle-class.

At the end of the day, the bottom line is that you shouldn’t use stupid buzzwords over and over, because it only makes you look totally out-of-tune. The middle and lower classes are not listening closely to hear “Main Street” in your stump speech…they’re listening to hear how you’re going to fix this financial crisis!

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TechCrunch50 Post-Mortem: How to Get Your Startup Noticed

Light pouring into the main TechCrunch50 roomI spent the first 3 days of last week at TechCrunch50.  I’ve been torn about what to write about the event.  I don’t really want to talk about the logistics…I’m going to trust that Arrington and Co will improve things next year.  I don’t really want to talk about any specific startups, because very few blew my mind.  But that helped me finally figure out what I wanted to talk about: the basics for marketing your startup.

You may ask why I think I’m qualified to post on this.  I certainly don’t have the experience starting and running a startup that Calcinas, X, or X have.  But that’s just it: these folks have great internal insights, but they also have the Curse of Knowledge; They don’t look at startups from an outsider’s perspective.  I think I do, for the most part.  In my experience, here’s the elements that many TechCrunch50 startups were missing that resulted in me leaving with no knowledge of what they’re about

1. Have a name I will remember.

There seems to be a new trend in naming Web 2.0 companies.  Gone is (occasionally frustrating) dropped and/or added vowel of Flickr, Zooomr, Tumblr.  The new trend seems to be taking a real word and spelling part of it out in a weird, extended phonetic way.  I won’t use any real examples from TechCrunch50…my goal isn’t to embarass people, just to help.  These fake names pretty accurately represent what I saw at the conference: hangowwwwt, wikeeficayshun, sooperpooper.

The issue here is that if I actually figure out what “hangowwwwt” is supposed to be (“hangout”), I will probably go home and type “www.hangout.com” into my (Flock) browser.  Maybe I will remember a bit and type in “www.hangowt.com”, but that’ll still be wrong.

Flypaper booth at TechCrunch50Don’t name your startup something I’m unlikely to remember and unable to spell!

Good names are both memorable, descriptive, and easy to spell.  Some real examples from TechCrunch50: Legalicious, Flypaper (great logo too), Bluehaze, Musicshake, Truecar, and Goplanit.  It’s great if it makes sense like Goplanit, but it’s also OK if it’s somewhat nonsensical, as long as it is memorable and evokes an emotion.  My favorite example of all time is RadioHead.  Two words that I already have in my vocabulary, combined in an intriguing way.  Eventually, it loses meaning as two words, and now my brain holds three words: Radio, Head, and Radiohead.  Brilliant.

2. Have a reason for people to come to your booth.

Gazaro booth babes with will work for chips sign at TechCrunch50

This one is a sad fact of conferences like this: there’s a lot of shit to look at…why should I come to your booth?  You have to work your marketing muscle in any way you can to get me there.  This could be as simple as having a tagline that catches my interest (“Share status updates with your co-workers” – Yammer, TechCrunch50 winner).  Or, you can go a more primal route: fill my wants and needs.  Zivity had cell phone chargers.  Gazaro had booth babes  (and they worked rather hard).  Joongel had a big sign that said “We Have Chocolate”.  The guy from Kangapole juggled.

3. Use pertinent examples.

Flock Booth at TechCrunch50 with Dr. Horrible onscreenThis one’s pretty simple.  Cater to your audience.  If you have something map-related, show the location of the party later that night.  If Joss Whedon is coming by later, have Dr. Horrible’s Sing-Along Blog on the screen.  Not that he noticed.

Your audience is also not homogenous.  TechCrunch50 was a mix of investors, exhibitors, press and others.  You don’t want to give me the same pitch as an investor.  Instead, take a glance as my badge and figure out why I’m here.  If neccessary, ask me what I do online!  I can’t count how many startups pitched me on stuff that, while useful to someone else, I will NEVER use.  If they had asked before speaking they either could have saved some time or catered their pitch towards my needs.

4. Make it easy for me.

This is more of a note for those who are just forming their startup, but it’s very important.  It’s great that you have a social network/media site/news site for people who like to go to conferences.  You certainly have found a demographic.  Here’s the issue:  these people already have social networks.  If they’re going to conferences they’re probably busy.  And you’re asking them to set up a new account, add all their information, start uploading photos and making friends and interacting?  Trust me, they’re not going to spend the time.

Make sure when you create (and hell, as you evolve) that you are helpful and not work.  If I feel like it is going to be exhasting for me (someone who works in the Web 2.0 business) to try this network, you’re unlikely to get normal folks.  Make sure that along with your niche and demographic, you solve a pain point.

If you accomplish the above 4, you’ve got my attention.  Make the most of it.

Grooveshark employees with will play music for chips on their laptop at TechCrunch50
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Yikes – Targeted Marketing at the Gas Pump

I am generally a skeptic towards advertising.  I think most of it is ineffective for the majority people, and some of it is just painful.  This is why advertising has to reach such large numbers: to get any reasonable conversion, they need to be seen by a great many people.

However, this is a great example of targeted marketing:

advertisement at gas pump

I’m at the gas pump, I’m paying an arm, a leg, and two more arms (don’t ask where I got them) for gas…you can see that I’m at $22 for 5 gallons of gas.  I see this advertisement, and I have to agree: Yikes!

So what is the solution?  According to this ad, Toyota.  Toyota apparently makes the most fuel efficient cars.  Cool, I didn’t know that.  Isn’t that relevant?

Now if I didn’t already have a Toyota Camry, this would be very intriguing for me.  What if I have an aging Honda that I was thinking about selling?  I might seriously consider a Toyota for my next car…the savings would be tremendous.

Unlike most unfocused, bland, broad advertising, this hits me when it is most effective: when I literally am paying the “yikes” amount for gas.  Nice work, Toyota.

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Think before you “go green”

humvee with environmental sticker
Originally posted by corydalus. Remixed as per his Creative Commons permissions.

I got a piece of mail from PG&E today.  This is not uncommon: aside from my regular statements, they send me a lot of spam.  Apparently they’re not satisfied to overcharge me and make it impossible to pay online…they want more out of me.

I opened the mail skeptically, but was pleased to discover that this mail was about saving power.  Great!  Saving power is a win-win-win situation: saves me money, saves them money, helps the environment and the oil situation.  I’m onboard!  How can I save energy, PG&E, how?

“Dear Evan Hamilton,

Did you know that you could save 25% on your energy bill by getting our ‘Smart AC’?”

Now, you may read this and think that it’s no big deal.  What you don’t realize is that I DON’T HAVE AIR CONDITIONING.  I live in an old building and nobody here has AC, we have windows and fans.

PG&E knows this, because they provide my power!  But instead of taking the time to figure this out, they send me this letter anyway.  Well guess what, PG&E?  I am now going to throw this useless letter, which is plastic-y and unrecylable, into the trash.  You know what is going to happen to this trash?  It’s either going to a landfill, which is an unsustainable solution to our waste problem, or it’s going to be burned like 16 percent of waste in the USA.  What’s that going to do for the environment?  Is it going to save electricity or oil to have millions of PG&E letters shoved around landfills by tractors and backhoes?

If you are going to make your company “green”, or “energy-saving”, think carefully about how you’re going to do it.  You don’t have to make your organization 100% Green (Flock didn’t for the Eco Edition), but you should make sure that your “Eco” initiatives are not actually causing more harm than help.

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…annnnd we’re back!

Wow, have I really not posted since December ’07?  That’s an eternity, especially on the web.  Unfortunately, I needed to update my version of WordPress to get things working correctly here, and it didn’t happen right away.  Additionally, Twitter allowed me to keep publishing, so this hasn’t been a priority.

Let me be totally honest: I was scared to make the upgrade without the help of my web developer friend.  I know the basics of web development, but mucking about with databases is past my comfort point.  I finally found time with my friend and we got everything rolling.  The process was surprisingly simple…I think I could probably even do it myself next time, and I certainly won’t let such a long gap go by without posting again!

So…what now?  I am determined to get back on track with posting, and not let myself get behind.  A few of my goals for the remainder of the blogging year:

  • Document the process of recording the new Monsters are not Myths album.
  • Tackle the challenging subject of “what is the role of a Community Ambassador/Manager/Evangelist, as I touched on in Defending the Community Ambassador.
  • Clean up the blog. I’ve already started on this, but I’d like to do some SEO (which I’ve been dabbling in) and perhaps even move all my evanhamilton.com pages to WordPress.
  • Be impulsive. I want to post what’s at the top of my mind and get my small base of readers involved in the conversation, rather than mulling on a post for weeks.

For those that are still here, thanks for sticking around during the dry spell. Get ready for some rock’n'roll!

-Evan

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